A touch of summer. A hint of luxury

FAQs

How do I place my order?

Simply choose your desired style on the product page, click the “Add to Cart” button, and follow the easy steps to complete your checkout.
Once your order is placed, we’ll process it promptly and notify you as soon as it’s on its way!

How long will it take to ship my order?

We proudly offer worldwide shipping via DHL, USPS, and other trusted couriers.
Estimated delivery time: 14–21 business days (Monday–Friday, excluding holidays).

Note: Your order may arrive in multiple shipments depending on stock availability. If this happens, we will provide a separate tracking number for each package.

My tracking number isn’t working — what should I do?

Tracking numbers typically activate within 24–48 hours after shipping. If yours isn’t working after a few days, please reach out to the shipping carrier directly or contact us at support@luxizones.com.

Do you ship internationally?

Yes! We ship to most countries worldwide. Shipping costs and delivery time may vary based on your location.

What types of payment do you accept?

We accept:

Visa

Mastercard

PayPal

When will my card be charged?

Your card will be charged immediately after your order is successfully placed.

Is my personal information secure?

Absolutely. We use SSL encryption technology to ensure your information is protected during checkout.
Your credit card data is never stored and is used only to complete your transaction.

Can I cancel or change my order after placing it?

Orders are processed quickly, but if you contact us at support@luxizones.com within 12 hours, we’ll do our best to assist you.
Once the item has shipped, changes or cancellations are no longer possible.

Do you offer refunds or exchanges?

Yes, we have a clear and transparent return & refund policy.
You can read it in detail here ( Refund Policy page).

How can I contact customer support?

We’re here to help!
Reach out to our team at support@luxizones.com, and we’ll get back to you within 24–48 hours on business days.

LUXIZONES

Welcome to LUXI ZONES.
Where style is more than what you wear — it’s how you feel.
Confident. Empowered. Unapologetically you.

support@luxizones.com

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